
Privacy Policy :
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Bukit Privacy PolicyEffective Date: 11th September 2024Welcome to Bukit! Bukit ("we," "us," or "our") respects the privacy of our users("you" or "your"). This Privacy Policy summarizes how we collect, use, disclose,and store your personal information when you use our ticketing platform (the"Services"). By using our website and services, you agree to the practicesmentioned in this policy. We are devoted to protect your privacy and ensuringthe safety of your personal information.1. Information We Collect at BukitWe collect your personal information only to provide you with the best userexperience on our website and to offer our services effectively. Here is abreakdown of what we collect:1.1 Information You Provide:-When you register, contact us, respond to surveys, purchase tickets, orbrowse our platform, you might share details like name, address, email,and interests.-This also includes information about events you are interested in (basedon views, clicks, likes, etc.).-Any additional details you choose to provide will also be collected.1.2 Information Collected Automatically:We automatically collect technical data from your device when you use Bukit.This includes:-A unique identifier for your device (IP address) and Location-Device characteristics (browser type, operating system)-Statistics on your activity on Bukit-Information on how you arrived at our platform-Data collected through cookies and similar technologies Additionally,Wix role in Data collection: The Wix platform, which hosts our website, gathers information from users, including IP addresses, location data, and other usage data. This information is used to analyze website traffic, ensure security, and enhance site operation. Please refer wix privacy policy (https://www.wix.com/about/privacy)​​ Please see the Wix Privacy Policy for additional details on how Wix manages user data.1.3 Information Specific to User Roles:To offer a personalized experience, we collect additional information based onyour role on Bukit:a) From Organizers:If you are an organizer, we might collect credit card information for securepayments. Additionally, financial information such as bank details or taxidentification numbers might be required for processing payments and taxpurposes.To verify accounts and prevent fraud, we may collect and send a verificationtext message to your phone number. In some cases, we might receive yourcontact information from third-party sources like marketing partners or banks.emailb) From Consumers:As a consumer, you might provide financial information (credit card details) forpaid events. Organizers can collect various registration details from you fortheir events. We do not control this process or the data they collect. Yourinformation shared during registration or purchases might be shared with theorganizer of the event. We may also receive your information from third-partysources like organizers, other consumers, or social media integrations.c) From Sales Clients and Leads:If you interact with our sales team, we may collect professional contactinformation like name, email, address, and phone number. With your consent,sales team recordings (audio/video) might be collected during meetings.2. How We Use Your InformationWe use your information for a variety of purposes, including:-To provide and improve the Services-To process your transactions-To send you marketing communications, such as newsletters and eventrecommendations (you can opt out of these communications at any time)-To respond to your inquiries and requests-To comply with legal and regulatory requirements-To prevent fraud and abuse3. Your ChoicesYou have choices about how we use your information.-You can browse Bukit anonymously to some extent-We only collect information necessary to provide a good user experience-You can limit the information you provide to us-You have control over cookies in your browser settings.-You can access and update your personal information anytime-Opt out of receiving marketing communications from us.-You can request account deletion to remove your personal informationfrom our systems (subject to legal and regulatory requirements)We are committed to transparency and user control over your information. Ifyou have any questions about this Privacy Policy, please don't hesitate tocontact us at support@bukitnow.com 4. SecurityThe Bukit platform will take reasonable steps to protect your information fromunauthorized access, disclosure, alteration, or destruction. We always providethe use of secure server. Once, you input your information in Bukit, we adhere tofollow strict security guidelines. However, no internet transmission is completelysecure, and we cannot guarantee the security of your information.5. Children's PrivacyOur Services are not directed to children under the age of 13. We do notknowingly collect personal information from children in under 13. If you are aparent or guardian and you believe that your child has provided us withpersonal information, please contact us. We will take steps to delete theinformation from our systems.6. Cookie StatementCookies are small files stored on your device that help us remember yourpreferences and improve your experience. We use cookies like Session cookiesand Persistent cookies. Session cookies are temporary cookies that will beautomatically deleted when you close your browser. Persistent cookies stay onthe device for a set of periods unless you manually delete them.We use cookies for various purposes, that includes, manage your session. Thesecookies help us remember you during a browsing session, so you don’t have tore-enter your password frequently.Cookies allow us to recommend your favorite events or features based on yourinterests and past activity.We use cookies to understand how users interact with Bukit and help us improveBukit’s usability. Cookies allow us to analyze website traffic and improveperformance for all users. They can help us identify and prevalent fraudulentactivity.Some Bukit pages may contain cookies placed by third-party websites (e.g.,social media platforms). We don't control these cookies, and you should refer tothe third-party's privacy policy for more information.This Cookie Statement section is clear and straightforward, explaining whatcookies are, why Bukit uses them, and how you can control them. It alsoclarifies the use of third-party cookies and your options for managing them.Most browsers allow you to control cookies through settings. You can choose to:*Block all cookies* *Allow all cookies* Be notified before a cookie is placedDisabling cookies may limit your use of certain Bukit features.We recommend keeping cookies enabled for the best possible experience onBukit. However, the choice is yours!7. Account Deletion on BukitTo delete your Bukit account, simply send a request from the email addressassociated with your account to Bukit's email address (support@bukitnow.com)for account deletion. We will delete your account within 5 to 7 business days ofreceiving your request. You will receive a confirmation email once your accountdeletion is complete.Following deletion, you will be automatically unsubscribed from all ourcommunications.If you want to re-register, you are welcome to create a new account with thesame email address to continue using Bukit. However, please note once youraccount is deleted, any data or information associated with it will bepermanently inaccessible. Your new account will be considered entirely new, andyour previous transaction history won't be recoverable.If you accessed Bukit through a social login plugin (e.g., Facebook or Gmail),manage your account settings on that platform to revoke access for Bukit. Thiswill prevent future logins via social login.We may retain certain information, such as transaction history, for legal orregulatory reasons, as required by laws like the Information Technology(Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.8. Control Communication With BukitBukit respects your privacy and understands you might not want to receive allour communications. Here's how you can manage what you hear from us:You can Opt Out of Promotional Emails. After creating your account, you willhave the option to choose whether you want to receive promotional emails fromBukit and our partners. You can also change your preferences later by logginginto your account settings.If you are already receiving emails from Bukit, you can easily unsubscribe fromour newsletters using the "unsubscribe" link found at the bottom of each email.Always remember you can control your communication preferences at any timethrough your account settings. Also, unsubscribing from newsletters won't affectimportant transactional emails related to your account activity.9. Changes to this Privacy PolicyWe may update this Privacy Policy from one time to another to reflect changesin our procedures or for other operational, legal, or regulatory motives. Whenwe make modifications, we will revise the “last updated” date at the top of thispolicy. You are advised to review this Privacy Policy periodically to stayup-to-date about how we collect, use, and protect your personal information.Your continued use of the Services after the revised Privacy Policy is postedconstitutes your acceptance of the revised Privacy Policy.10. Third Party Privacy PoliciesOur website may have links to third party websites or services that are neitherowned nor controlled by us. So, please be aware that we are not responsible forthe privacy methods of these third party platforms. We advise you to reviewtheir respective privacy policies to learn how they collect, use, and protect yourpersonal details.Supplement Privacy Notice for SingaporeEffective Date: 11th September 2024This supplement privacy notice applies specifically to individuals located inSingapore and supplements the main privacy policy.1. Data ControllerBukit is the data controller responsible for processing your personal data.2. Application of the PDPAThis supplement privacy notice is issued pursuant to the Personal DataProtection Act 2012 of Singapore (the “PDPA”).3. Collection, Use, Disclosure, and Retention of Personal DataWe collect, use, disclose, and retain your personal data in accordance with thePDPA. The types of personal data we collect and the purposes for which we useit are outlined in the main privacy policy.4. Your Rights Under the PDPAYou have the following rights under the PDPA:-You may request access to and correction of your personal data.-You may withdraw your consent to the collection, use, or disclosure ofyour personal data, subject to legal and contractual restrictions.-You may request that we limit the use of your personal data.-In certain circumstances, you may request a copy of your personal datain a portable format.-While we do not currently respond to Do-Not-Track signals, we will reviewour practices in this regard as industry standards develop.To exercise these rights, please contact us at admin@bukitnow.com.5. Data SecurityWe may transfer your personal data to countries outside of Singapore. In suchcases, we will take appropriate measures to ensure that your personal data isprotected in accordance with the PDPA and applicable foreign laws.6. Data BreachesWe will notify you of any personal data breach that is likely to result insignificant harm to you without undue delay.7. Cross-Border Data TransfersWe may transfer your personal data to countries outside of Singapore. In suchcases, we will take appropriate measures to ensure that your personal data isprotected in accordance with applicable data protection laws.8. Children’s PrivacyBukit does not knowingly collect personal data from children under the age of18. If we become aware that we have collected personal data from a child, wewill delete it promptly.9. Accountability and Grievance Redress:We have appointed a Data Protection Officer who is responsible for overseeingcompliance with the PDPA. If you have any complaints or concerns about ourhandling of your personal data, please contact our Data Protection Officer at support@bukitnow.com .Thanks for choosing Bukit!